People talk
Our Guestbook
“ I think Kroger is probably the best if not one of the best grocery stores in rva! There meats are definitely better then the rest of the grocery stores around. I like the fact u can get anything from sushi, hot meals, to deli meat all in one grocery store. Excellent selection of cheeses! Produce and meat department is excellent! Sea food is great as well here! U can even buy nice clothing and kitchen appliances here! Kroger really did cover a lot of bases! Definitely my favorite grocery store ”
“ Probably the friendliest and most helpful staff! The store is clean, well stocked and easy to navigate. The fresh produce was amazing we even found fresh turmeric root. This Krogers location is a real winner! We have shopped at many Krogers and they are not all the same. Large parking lot, easy access. ”
“ I enjoy the large selection of fresh fruits. ”
“ I ordered a cake online and when I came in they did not have it because their online cake order process is not ideal. I was really upset and frustrated. They are short staffed but Sabrina helped us out even though shes the only one working the bakery and the manager Phillip was also really helpful and empathetic. I definitely had an attitude and they were both nice and helpful the entire time! The situation was handled very professionally ”
“ The staff is the nicest and most polite Ive ever encountered at a Kroger. Particularly the self checkout attendants in my experience. The building is a tad old and sometimes you have to get your own cart from a cart return to give the employees credit it looks like the neighboring apartment complex hoards a lot of the carts but the employees make up for it ”
“ I used Pick Up for the first time and I must say, Kroger, I am blown away!! The Savings and the Service was Phenomenal! I had previously had a bad experience using the Delivery option which I believe, goes through Instacart. But todays experience totally Redeemed this grocery chain for me. I am very happy and the gentleman that loaded my groceries this morning was very friendly and professional! I will definitely utilize PickUp as an option in the future! ”
“ I love going to Kroger. The associates are very nice and helpful as well as professional. Even the customers are nicer than other stores Ive visited. Ive never had any issues with them. I love their stores. They carry products from no other store outside of their Kroger chain that is unique and new. I definitely recommend that people at least visit to see what Ive always seen. Theyre a bit on the expensive side but its worth it. The finds are AAAAAmazing! Cant stress that enough! ”
“ love this kroger always have a good time just wanted to ask if you could please stop preslicing the bakery bread? the whole appeal of grabbing a la brea loaf is being able to hock off your own slab. Its kind of ruined when you preslice it into those paper thin slices other than that love your store everyone is always so nice and helpful. ”
About
Kroger Richmond
Welcome to Kroger Richmond, a standout grocery destination nestled in the heart of Richmond, Virginia. Located at 1601 Willow Lawn Dr Suite 1, Kroger Richmond has built a reputation for being not just another grocery store, but a culinary hub that caters to a diverse range of food lovers.
From my perspective as a food reviewer at Foodjoyy, Kroger Richmond truly shines in several key areas:
- Exceptional Meat and Seafood: Customers rave about the quality of the meats, with many considering it superior to other local grocery stores. The seafood selection is equally impressive, making it a one-stop-shop for fresh, high-quality ingredients.
- Diverse Offerings: Kroger Richmond goes beyond typical groceries. You can find everything from sushi and hot meals to an excellent selection of deli meats and artisanal cheeses. This versatility ensures that whatever you're in the mood for, you will likely find it here.
- Fresh Produce Selection: Shoppers have noted the outstanding quality and variety of fresh fruits and vegetables, with some even discovering fresh turmeric root – a rare find for any grocery store!
- Friendly Staff: Customer reviews highlight the consistently polite and helpful staff members. Even amidst challenges, such as staff shortages, employees like Sabrina and manager Phillip have gone above and beyond to offer assistance and resolve issues with grace.
- Convenient Shopping Experience: Kroger Richmond boasts a clean, well-stocked environment that's easy to navigate. Parking is abundant, which can be a blessing compared to other busy locations in the area.
As I explore the aisles, it's hard not to feel a sense of warmth and community within the store. The eclectic mix of goods and the commitment from the staff creates an inviting shopping experience. While there may be moments of frustration, such as the occasional hiccup in online orders, the way the team handles these situations exemplifies their dedication to customer service.
Kroger Richmond is more than a grocery store; it’s a culinary adventure waiting to unfold. Whether you're seeking ingredients for a gourmet meal or a quick bite, you can trust that Kroger Richmond will meet and exceed your expectations.
In conclusion, if you find yourself in Richmond, be sure to visit Kroger Richmond. Immerse yourself in their vast offerings, experience their exceptional service, and discover why so many locals, including Jeffrey Sharpe and R Savage, consider it their go-to grocery store.
Book a table